Privacy Policy
PRIVACY POLICY
Virelleatelier® ("we," "our," or "the online store") is committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, and protect the personal information you provide to us when using our website and services. By accessing our website and using our services, you agree to the terms of this Privacy Policy.
INFORMATION WE COLLECT
We may collect and process the following personal information about you:
Information you provide: We may collect the information you provide when registering on our website, making a purchase, subscribing to our newsletter, participating in surveys or promotions, or contacting us via email or contact forms. This information may include your name, email address, postal address, phone number, and billing details.
Payment information: If you make a purchase on our website, we may collect information about your credit card or any other payment method you use. However, it is important to note that we do not store your full credit card information, as we use secure and reliable payment providers to process transactions.
Usage information: We may collect information about how you use our website, including the products you view, the pages you visit, and the actions you take. This information helps us improve our website and provide you with a more personalized experience.
Device information: We may collect information about the device you are using to access our website, such as your IP address, device type, operating system, and browser.
USE OF INFORMATION
We use the personal information we collect for the following purposes:
- To process and fulfill your orders and purchases.
- To provide you with information about our products, special offers, and promotions, provided you have given us your consent to receive such communications.
- To improve our website and services to provide you with a more personalized and efficient experience.
- To respond to your inquiries and provide you with customer support.
- To comply with our legal obligations and resolve disputes.
- To protect our rights, privacy, safety, or property, and those of our customers and visitors.
SHARING INFORMATION
We are committed to not selling, renting, or disclosing your personal information to third parties for marketing purposes without your express consent. However, we may share your personal information with third parties in the following circumstances:
Service providers: We may share your personal information with service providers who assist us in operating our business, such as payment processors, shipping services, and analytics services.
Legal compliance: We may disclose your personal information when required by law, to comply with legal processes, court orders, or to protect our legal rights.
Change of ownership: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the entity acquiring the assets.
INFORMATION SECURITY
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use standard security protocols and encryption technology to protect sensitive data transmitted online.
YOUR RIGHTS
You have certain rights regarding your personal data, including the right to access, correct, delete, restrict processing, object to processing, and the right to data portability. To exercise these rights or if you have any questions about our Privacy Policy, you can contact us using the contact details provided below.
CHANGES TO THE PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Any changes to this Privacy Policy will be posted on our website with an updated effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.
CONTACT INFORMATION
If you have questions or concerns about this Privacy Policy or how we handle your personal information, you can contact us through the following details: